pkr188 Privacy Policy

pkr188 is an online casino and sports betting platform accessible at pkr188.net, operated by the Company under an internationally recognised gaming licence. For the purposes of this Privacy Policy, pkr188 (referred to as "we", "us", or "our") is the data controller responsible for the personal data you provide when you use our platform.

We serve players across Pakistan — including Karachi, Lahore, Islamabad, Faisalabad, and beyond — and we take our obligations as a data controller seriously. This Privacy Policy explains in full how we collect, use, store, share, and protect your personal information, and how you can exercise your rights over that data.

If you have any questions about how pkr188 handles your personal data, please contact our Data Protection team at [email protected] before using the platform. By registering a pkr188 account or continuing to use the platform, you confirm that you have read and understood this Privacy Policy.

pkr188 collects personal data across several categories, depending on how you interact with the platform. The categories of personal data we may hold about you include:

We do not collect special category data (such as health information, political opinions, or biometric data) unless you voluntarily provide it in a support context related to a responsible gaming concern, in which case it is processed only for that specific purpose with your explicit consent.

pkr188 collects personal data through the following channels and methods:

• Direct interactions: Data you provide when you register an account, complete KYC verification, make a deposit or withdrawal, contact our support team, or update your account preferences.
• Platform activity: Data generated automatically as you use the pkr188 website or mobile application, including your betting activity, game sessions, and navigation behaviour.
• Payment providers: Transaction confirmation and payment method verification data received from JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Visa, Mastercard, and USDT processing partners.
• KYC & identity verification partners: Results of identity checks conducted by our third-party KYC service providers, including document verification outcomes and AML screening results.
• Cookies and tracking technologies: Session, preference, and analytics data collected via cookies, pixels, and similar technologies as described in Section 7 of this policy.
• Fraud prevention services: Data received from third-party fraud detection systems that help us identify unusual account activity, duplicate registrations, and prohibited conduct.
• Publicly available sources: In limited circumstances and where legally permitted, we may supplement your account data with information from public registers or sanctions databases as part of our AML compliance obligations.

pkr188 processes your personal data only where we have a valid legal basis for doing so. The legal bases we rely upon are:

• Contract performance: Processing that is necessary to register your account, provide gaming services, process deposits and withdrawals, and fulfil our obligations to you as a pkr188 player. Without this processing, we cannot provide the platform to you.
• Legal obligation: Processing required to comply with our gaming licence conditions, AML regulations, KYC obligations, and any other applicable law. This includes identity verification, transaction monitoring, and the maintenance of records required by our licensing authority.
• Legitimate interests: Processing carried out in pkr188's legitimate business interests, provided those interests are not overridden by your rights. This includes fraud detection, platform security, responsible gaming monitoring, improving our services, and internal reporting. We conduct a balancing test before relying on this basis.
• Consent: Processing carried out based on your freely given, specific, and informed consent — primarily for marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

pkr188 uses the personal data we collect for the following purposes:

• Account management: Creating and maintaining your pkr188 account, authenticating your login, and updating your account details when you request changes.
• Identity verification (KYC): Verifying your identity, age (21+ requirement), and payment method ownership before processing withdrawals, as required by our licensing obligations.
• Transaction processing: Processing your deposits and withdrawals securely, reconciling payments, and resolving transaction disputes.
• Gaming services: Delivering the games, betting markets, live dealer tables, and other platform features that make up the pkr188 experience.
• Fraud prevention & security: Detecting and preventing duplicate accounts, bonus abuse, money laundering, match fixing, and other prohibited activities that could harm pkr188 or other Players.
• Responsible gaming: Monitoring gaming patterns to identify potential problem gambling behaviours, applying deposit limits and self-exclusion restrictions, and fulfilling our duty of care obligations under our gaming licence.
• Customer support: Responding to your enquiries, resolving complaints, and maintaining records of our communications for quality assurance and dispute resolution purposes.
• Legal compliance: Meeting our obligations under our gaming licence, AML regulations, and any other applicable law, including providing data to regulatory or law enforcement authorities when lawfully required to do so.
• Platform improvement: Analysing aggregated, anonymised usage data to understand how Players use pkr188 and to improve the platform's performance, design, and feature set.
• Marketing (with consent): Sending you promotional offers, bonus notifications, and platform news via email, SMS, or in-app notifications where you have opted in to receive them.

pkr188 does not sell, rent, or trade your personal data to any third party for their own commercial purposes. We share your data only in the following specific, controlled circumstances:

• Payment processors: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Visa, Mastercard, and USDT processing partners receive the transaction data necessary to process your deposits and withdrawals. Each provider operates under its own privacy policy and data protection standards.
• KYC & identity verification providers: Specialist third-party services that verify your identity documents, screen your details against sanctions lists, and conduct source-of-funds checks as required by our licensing obligations.
• Fraud detection services: Third-party systems that help pkr188 identify suspicious account activity, prevent duplicate registrations, and detect prohibited conduct patterns across our platform.
• IT infrastructure providers: Cloud hosting, database, and platform infrastructure providers that store and process data on pkr188's behalf under strict data processing agreements and security standards.
• Regulatory & licensing authorities: Our gaming licensing authority and, where legally required, government agencies, law enforcement bodies, or courts — when we are under a legal obligation to disclose information.
• Professional advisers: Legal counsel, auditors, and accountants who are subject to professional confidentiality obligations, where access to your data is necessary for the specific advisory service being provided.

All third parties with whom pkr188 shares personal data are required to process that data only for the purposes specified in their contract with pkr188, to maintain appropriate technical and organisational security measures, and to comply with applicable data protection law. pkr188 remains responsible for ensuring these standards are met.

pkr188 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how Players use the site. The types of cookies we use are:

• Strictly necessary cookies: These are essential for the platform to function. They maintain your login session, remember your language preference, and keep the platform secure. These cookies cannot be disabled without breaking core platform functionality.
• Functional cookies: These remember your platform preferences — such as your preferred deposit method or table stake limits — to provide a more personalised experience. Disabling them may reduce platform convenience but will not prevent access.
• Analytics cookies: We use privacy-respecting analytics tools to understand aggregate player behaviour — such as which features are most used and where players encounter friction — so that we can improve the platform. Analytics data is anonymised and never linked back to your individual account without your consent.
• Security cookies: Short-lived tokens used to detect and prevent fraudulent activity, including bot activity and automated account creation.

pkr188 does not use invasive cross-site advertising trackers or sell cookie-derived data to advertising networks. You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will prevent you from logging in to your pkr188 account.

pkr188 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, to comply with our legal and regulatory obligations, and to resolve any disputes that may arise. Our standard retention periods are:

• Active account data: Retained for the full duration of your account being open and active on pkr188.
• KYC & identity verification records: Retained for a minimum of 5 years following account closure, as required by our gaming licence and AML compliance obligations.
• Financial transaction records: Retained for a minimum of 5 years from the date of each transaction, in accordance with financial record-keeping requirements.
• Betting and gaming activity records: Retained for a minimum of 3 years from the date of each session or wager.
• Customer support communications: Retained for 2 years from the date of the last communication, or longer if the communication is related to an open complaint or legal matter.
• Marketing consent records: Retained until you withdraw consent and for a period of 12 months thereafter, to demonstrate our compliance with your consent preferences.

When data is no longer required, pkr188 will securely delete or anonymise it. Anonymised data (which cannot be linked back to any individual) may be retained indefinitely for statistical and platform improvement purposes.

As a pkr188 player, you have meaningful rights over your personal data. These rights are described below. To exercise any of these rights, contact us at [email protected] with your account username and a clear description of your request. We will respond within 30 days.

pkr188 will not charge a fee for responding to data rights requests unless a request is manifestly unfounded, repetitive, or excessive — in which case we may charge a reasonable administrative fee and will explain why before proceeding.

pkr188 operates as an internationally licensed gaming platform. As a result, your personal data may be processed by pkr188 or its service providers in countries outside Pakistan. Where such transfers occur, pkr188 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to the protections described in this policy.

Safeguards used for international transfers include:

• Standard contractual clauses approved by relevant data protection authorities, incorporated into our contracts with all international service providers.
• Transfers only to service providers in countries that maintain data protection standards recognised as adequate by pkr188's licensing authority.
• Data processing agreements requiring all international recipients to maintain security standards consistent with those described in Section 12 of this policy.

If you would like further information about the specific safeguards pkr188 applies to international data transfers, please contact us at [email protected].

pkr188 is strictly an adults-only platform. We do not knowingly collect personal data from individuals under the age of 21. Our minimum age requirement is 21 years, and we enforce this through our KYC verification process for all players prior to processing any withdrawal.

If we become aware that personal data has been collected from an individual under the age of 21 — whether through a registration attempt or through post-registration discovery — we will immediately suspend the relevant account, refuse to process any associated withdrawals, and securely delete all personal data associated with the minor's account as soon as practicable, subject to any overriding legal retention obligations.

Parents and guardians who have concerns about a minor accessing pkr188 are encouraged to contact us immediately at [email protected]. We also recommend the use of parental control software to prevent underage access to online gambling platforms. For more information on keeping young people safe from gambling harm, please visit our Responsible Gaming page.

pkr188 takes the security of your personal data seriously and has implemented a comprehensive set of technical and organisational measures to protect it from unauthorised access, loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption on all data transmitted between your device and pkr188's servers.
• Encryption at rest for sensitive personal and financial data stored in pkr188's databases.
• Role-based access controls ensuring that only authorised pkr188 personnel with a genuine business need can access personal data.
• Two-factor authentication (2FA) available for all player accounts and mandatory for internal staff systems that handle personal data.
• Regular security audits and penetration testing conducted by independent cybersecurity specialists.
• Intrusion detection systems and 24/7 security monitoring on pkr188's infrastructure.
• Incident response procedures enabling pkr188 to detect, contain, and notify affected players of a data breach within 72 hours of becoming aware of it, where legally required.

While pkr188 takes all reasonable precautions to protect your data, no online platform can guarantee absolute security. You play an important role in keeping your account secure by maintaining a strong, unique password, enabling 2FA, and notifying us immediately if you suspect unauthorised access to your account.

pkr188 may send you promotional communications — including bonus offers, new game announcements, PSL cricket betting promotions, and VIP reward updates — via email, SMS, and in-app notifications. We only send marketing communications to Players who have explicitly opted in to receive them.

You can manage your marketing preferences at any time by:

• Updating your notification preferences in the pkr188 account settings panel.
• Clicking the unsubscribe link in any marketing email you receive from pkr188.
• Contacting our support team at [email protected] and requesting to opt out of all marketing communications.

Opting out of marketing communications will not affect the transactional messages you receive from pkr188 — such as deposit confirmations, withdrawal notifications, KYC verification updates, and security alerts. These are sent regardless of your marketing preferences as they are necessary for the operation of your account.

pkr188 does not share your contact details with any third party for their own marketing purposes.

pkr188 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, regulatory requirements, or legal obligations. When we make a material change — meaning a change that significantly affects how we process your personal data or your rights — we will notify you by email to your registered address and by a prominent notice on the pkr188 website at least 14 days before the change takes effect.

For minor or non-material updates — such as typographical corrections, clarifications that do not alter the substance of the policy, or updates required to reflect a change in law with immediate effect — we may update the policy without advance notice. The updated policy will be published with a new effective date at the top of the document.

Your continued use of pkr188 following the effective date of any update constitutes your acceptance of the revised Privacy Policy. If you do not agree with a material change, you should close your account before the effective date and contact us to exercise your data rights as described in Section 9.

Previous versions of this Privacy Policy are available on request by contacting [email protected].

If you have any questions, concerns, or requests relating to this Privacy Policy or the way pkr188 handles your personal data, please contact our Data Protection team using the details below. We are committed to resolving all privacy-related enquiries promptly and transparently.

• Email: [email protected] — for all data rights requests, privacy concerns, and formal complaints. We aim to acknowledge all enquiries within 24 hours and to provide a full response within 30 days.
• In-account support: Log in to your pkr188 account and use the Live Chat or Support Ticket feature to raise a privacy concern directly with our team.
• Responsible Gaming team: If your privacy concern relates to responsible gaming data — such as self-exclusion records, deposit limit history, or behavioural monitoring — please specify this when contacting us so your request is routed to the appropriate team. See our Responsible Gaming page for further information.

If you are not satisfied with pkr188's response to a privacy complaint, you have the right to escalate your complaint to the relevant data protection supervisory authority in your jurisdiction, or to the dispute resolution body designated by our gaming licensing authority.

This Privacy Policy was last reviewed and updated on 1 January 2026. The current version is Version 3.2. pkr188 reserves all rights not expressly granted in this document.